FAQ

Frequently Asked Questions

Q – What is included with each window?
Each unit includes a Main Frame, two Storm Window Sashes and one Screen Sash with Bronze insect screen installed in the sash along with all required Stainless Steel fasteners.

Q - Do you perform installation work?
We offer installation services in the Central NY area only, however, we ship our windows with the Main Frames knocked down pre-drilled and ready for installation, the Window Sashes are fully assembled without the glass which minimizes shipping costs, and the Screen Sashes are fully assembled. 

Q - What is involved in installing your windows?
The main frames are set into the opening for the original wood storm windows.  The installation of the main frames, which stay in place permanently, is achieved by installing three screws through the predrilled holes in the stiles on each side or the window into the original window casing.   

Q - I notice that there are no stops or glazing compound that hold the glass in place, how is the glass installed?
The glass installation involves removing the bottom rail in each sash, which is held in place with two Stainless Steel screws, sliding the glass into place and reinstalling the rail.  Once the glass is installed, a bead of sealant is applied along the bottom rail where it intersects the glass.  It is not necessary to seal the vertical or top sections of glass.

Q - We own an historic home that is located in a Preservation District, will your windows satisfy the requirements imposed by our local Preservation Board?
Our windows are designed with the same size stiles and rails as the original wood storm windows which should result in an approval from the local Preservation Board.  Our shop drawing and Product Specification should be submitted for approval prior to placing an order.

Q - The windows are quite attractive, can a clear finish be used or should the outside face be painted?
Our windows are treated all sides with Danish Oil prior to assembly, which is a recommended product for use on Douglas Fir.  The exterior face can be treated with additional coats clear finish or they can be primed with an oil or acrylic primer then painted with a high quality acrylic paint resulting in a finish that requires minimum maintenance.  Douglas Fir receives paint better than any other species of wood which is why it was traditionally used for exterior siding and trim applications.